Introduction
At Duomay® Furniture, Dining Chairs, we take your privacy seriously. This privacy policy describes how we collect, use, and share information about you when you visit our website or make a purchase from us.
We created this privacy policy to demonstrate our commitment to your privacy and to explain the steps we take to protect your personal information. By using our website or providing us with your information, you agree to the terms of this privacy policy.
Information We Collect
Information You Provide Directly
We collect information you provide directly to us, such as:
- Contact information you provide to register an account, place an order, subscribe to marketing communications, participate in an online survey, or submit inquiries to us. This can include your name, email address, phone number, billing address, and shipping address.
- Payment information you provide to make a purchase, such as your credit card number, expiration date, CVV code, and billing address. This information is processed by trusted third-party payment processors and we do not store it on our servers.
- Account information you provide to create an online account with us, such as your username, password, and any profile information you add to your account.
- Feedback and correspondence, such as any information you provide in customer service inquiries, surveys, or when you participate in focus groups.
- Interests and communication preferences, such as your opt-in or opt-out choices for email subscriptions and marketing communications.
Information Collected Automatically
We also automatically collect information about your visit to our website through cookies, web beacons, and other tracking technologies. This can include:
- Log information, such as your IP address, operating system, browser type and language, access times, referring website addresses, pages viewed, and the page you navigated to our website from.
- Device information, such as your device type (e.g. mobile or desktop), brand, model, operating system, browser type, device settings, and software data like plugins and apps.
- Location information, such as your approximate geographic location determined from your IP address. This allows us to customize the website for your location and display prices in your local currency.
- Usage information, such as the features you use, pages you view, items you add to your cart, and any errors or crash reports.
This automatically collected information helps us understand how visitors use our website and improve our services. We use Google Analytics as a third-party service provider to collect some of this data.
How We Use Your Information
We may use the information we collect from and about you for the following purposes:
- Fulfill your orders and process your payments.
- Respond to your inquiries and provide customer service.
- Communicate with you about your account, orders, surveys, newsletter subscriptions, or to send you marketing communications if you opt-in.
- Operate, evaluate, and improve our business. This can include developing new products, managing our communications, performing data analytics, and performing accounting, auditing, and other internal functions.
- Secure and protect our business operations. We use information to detect security incidents, protect against malicious activities, and enforce our terms of use or other policies.
- Comply with legal obligations. We may need to use or retain information to meet our legal or regulatory requirements.
- Aggregate and de-identify data. We may anonymize and aggregate information collected through our website and use it for any purpose.
How We Share Your Information
We only share your personal information with others for the purposes outlined in this privacy policy. We do not sell or rent your personal information to third parties.
Service Providers: We work with trusted third-party companies and individuals to help us operate and improve our business. These service providers may have access to your information to perform services on our behalf, but are required to maintain confidentiality and security.
Payment Processors: We utilize trusted third-party payment processors to facilitate payments. During processing, limited information is shared with these processors to authorize and complete transactions.
Business Transfers: Information may be transferred to another party if we undergo a merger, acquisition, reorganization, bankruptcy, or other similar event. We will notify you if any such transfer occurs and require the acquiring party to assume legal responsibility for your information.
Legal Compliance: We may provide access to information when legally required, compelled to do so by a governmental entity, or when we believe disclosure is necessary to protect our rights or property.
With Your Consent: Other than the cases outlined above, we will not share your personal information with any other third parties without first obtaining your explicit consent. You have control over your information and can request access or changes at any time.
Cookie Policy
We use cookies and similar tracking technologies on our website. These help us customize your browsing experience, analyze website traffic, and provide relevant advertising.
By using our website, you consent to our Cookie Policy. You can disable cookies through your browser settings, but some features of the site may not function properly as a result.
Data Retention
We retain your personal information for as long as needed to provide our products and services, comply with legal obligations, resolve disputes, analyze business operations, and enforce our agreements.
We may retain de-identified or aggregated data for analytical purposes without limitation. Data is securely destroyed when no longer required.
Minors
Our website is intended for adult users only. We do not knowingly collect personal information from children under the age of 18 without parental consent. If you believe we may have information from a child under 18, please contact us.
Security
We utilize physical, technical, and administrative safeguards to protect your personal information. This includes secure servers, firewalls, data encryption, physical access controls, and authorization policies.
While we work hard to protect your information, no method of data transmission or storage is completely secure. We cannot guarantee absolute security of your information.
Your Rights & Choices
Marketing Preferences: You can opt-out of email newsletters or marketing communications by following the unsubscribe link in any promotional email we send you or by adjusting your account settings.
Access Information: You can view and edit a portion of your personal information by logging in to your online account. You can submit additional requests for access by contacting us.
Change or Delete Information: You can modify or delete portions of your profile information or transaction history by logging in to your account. You can submit additional requests by contacting us.
Object to Processing: You can ask us to restrict or stop processing all or some of your personal information. When possible, we will honor your request, but we may need to retain some information based on legal obligations or to complete transactions.
Data Portability: In some cases, you can request that we provide your information to you or a third-party provider in a portable format.
Complaints: If you feel we have violated your privacy rights in any way, you can file a complaint with your local data protection authority.
Contact Us
For any questions or concerns about this privacy policy or our data practices, you can contact us at:
Email: [email protected]
Phone: 1-800-123-4567
Changes to This Policy
We may update this privacy policy from time to time. We will post any changes on our website along with the updated policy. We encourage you to check this policy periodically for updates.
This policy was last updated on January 1st, 2023.
